- Be genuinely interested in them.
- Smile.
- Remember that a person's name is to that person, the sweetest and most important sound in any language.
- Be a good listener and encourage others to talk about themselves.
- Talk in terms of the other person's interests.
- Make the other person feel important - and do it sincerely.
We all get caught up talking about ourselves and when this happens, catch yourself and quickly ask questions about them to get back on track. A good friend of mine in college had a gift for doing this and during a Christmas shutdown at a big paper mill in Rock Hill, SC we sat down with a millwright that worked for a construction company because the cafeteria was crowded and soon as we sat down, Terry started grilling the guy. Several of my fraternity brothers and I got on during the shutdown for the mill's annual maintenance to make some extra cash during the holidays and by the time we finished eating, we knew everything there was to know about that guy. I mean, we knew his life's history and all of his children's names and their whereabouts too!
Terry just kept asking questions in a very sincere manner and the guy really enjoyed the company and in sharing with us. I just sat and listened in awe and couldn't believe all the questions that Terry asked him. We laughed about this later that day and the last I heard, Terry is now a senior sales vice president for a big company and he travels abroad extensively. It is not wonder he has excelled in sales and you can too if you make this a part of your rapport building.
Try embracing these tips and you are going to be much more successful in anything that you do!
Sam Thompson, PHH Mortgage Advisor - Check out our Jumbo rates and programs for your big home buyers!!
http://samthompson.phhmortgageadvisor.com/
